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Billing & Payments
- Can multiple people split payment for one collaboration?
- Are there extra matching or introduction fees?
- Can I get a refund or prorated refund for a collaboration fee?
- What fees does Single Aim charge?
- Do you offer credentialing-only services for externally arranged collaborations?
- When does billing start for a collaboration?
- Are collaboration fees charged in advance?
- How do I update my payment method or fix a charge to the wrong card?
- Why might a payment fail or appear delayed?
- How long do refunds take to appear in my account?
- Can I prepay, pay for only one month, or change recurring billing arrangements?
- What membership or package options are available for collaborations?
- Is malpractice coverage included in the monthly fee?
- Is there an extra cost for a backup collaborating physician?
- Are there platform fees for an active collaboration?
- Can I reconnect with physicians later when I’m ready to move forward?
- What happens if I cancel a collaboration or membership? Will billing stop?
- How is collaboration pricing determined?
- What does part-time mean for pricing purposes?